Customer Help
Frequently Asked Questions
Quick, friendly answers about using Mich Manage to control inventory, POS sales, expenses, finance, teams, receipts, reports, payments and support.
Getting Started
Yes! Our system is fully responsive, so you can manage your inventory, sales, and reports directly from any mobile browser or the android mobile application.
Click on “Create Account,” fill in your business details, and follow the instructions in the verification email. Once confirmed, you can start adding your inventory.
Yes, you can start with a free trial for 30 days to explore all features before upgrading.
Money & Reports
Yes, each report has a “Download” button that lets you download it in Excel format.
Yes, go to the “View and Manage” section, select the item you want to view for example "View Sales", select "Download" and the period, and download or view your sales summary.
Security & Control
Yes, click on the “Setting Icon” → “View & Manage Users,” click on "Update User Rights" then assign roles and permissions to limit what each staff member can access.
Always use a strong password, enable two-factor authentication, and never share your login details. To enable two-factor authentication, click on the setting icon and select settings, then click on security settings and enable 2fa.
Click “Forgot your Password” on the login page, enter your email, and follow the instructions to reset your password.
Stock & Sales
Go to the “Add New” section, click “Add New Stock,” fill in the details like name, price, and quantity, then add item and save.
In the “Add New” section, click “Add Sales,” select the products sold, enter details, and confirm, click on add item and save. The inventory updates automatically.
Yes, Mich Manage automatically updates stock levels whenever you record a sale or receive new stock.
Still have questions?
Our team can help you choose the right setup or understand any feature.